About TMI Agency
Your Insurance Expert
Trusted by clients for over a decade, offering patient guidance and customized insurance solutions for life, business, and property protection.
Founder & Principal Agent
About Tiffany Merchant
I founded TMI Agency to give business owners, contractors, and families one trusted place to get the coverage they need, explained in plain language.
With 20 years in the insurance industry, I know how to cut through the fine print and get you to the right answer. As an independent agency based in Houston, TMI shops multiple carriers to find coverage that fits your needs and your budget.
How I help
Surety Bonds
Bid, performance, payment, and license and permit bonds for contractors and professionals. I help you meet project and city requirements, including City of Houston work, and get bonded quickly so you never miss an opportunity.
Commercial Insurance
General liability, workers’ compensation, commercial auto, builders risk, inland marine for tools and equipment, business owner policies, and cyber liability. Coverage built around how your business actually operates.
Life & Health
Term and whole life, individual and group health, dental, employee benefits, supplemental coverage, and Medicare guidance for you or a loved one.
My approach is simple: listen first, explain clearly, and only recommend what makes sense for you. No pressure, no scripts, just straight answers and a trusted advisor who shows up when it counts.
Our Mission
To provide practical, personalized insurance guidance that protects what our clients have built, with clarity, honesty, and care at every step.
Our Values
Courage, Character, and Care. We believe insurance should be built on trust, and every client deserves to fully understand their coverage.
Nationwide Coverage
Serving clients across the country with real relationships and coverage built for how people actually live and work.
Ready to work together?
Schedule a coverage conversation. No pressure, just honest guidance.