Privacy Policy
TMI Agency LLC
363 N Sam Houston Pkwy E, Suite 1100
Houston, TX 77060
Phone: 832-608-4856
Email: tiffany@tmiagency.net
Last updated: October 13, 2026
TMI Agency LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.
Information We Collect
We collect information you provide directly, such as:
- Name, address, phone number, and email address
- Date of birth and other identifiers needed for insurance applications (such as Social Security number or driver's license number, when required by a carrier)
- Information about your insurance needs, existing policies, and household
- Messages you send us by phone, text, email, or through our website
How We Use Your Information
We use your information to:
- Provide insurance quotes and compare coverage options
- Submit applications to insurance carriers and service your policies
- Communicate with you about your policies, renewals, and appointments
- Send appointment reminders and follow-ups by call, email, or text (with your consent)
- Meet legal and regulatory requirements
Text Messaging (SMS) Terms
If you opt in to receive text messages from TMI Agency LLC:
- Opt-in: You consent to receive texts by providing your mobile number and agreeing to receive messages, for example through our website, in person, or by texting us first.
- Message frequency: Message frequency varies based on your activity and preferences.
- Rates: Message and data rates may apply, depending on your mobile carrier and plan.
- Help: Reply HELP for help.
- Opt-out: Reply STOP to cancel at any time. After you opt out, we will send one confirmation message and no further marketing texts.
Mobile Information: No Sharing or Sale
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share it only as needed to serve you:
- Insurance carriers and partners: to obtain quotes, issue policies, and service your coverage
- Service providers: companies that help us operate (for example, phone, scheduling, or customer-management tools), bound to protect your information
- Legal requirements: when required by law, regulation, or legal process
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we take the protection of sensitive information such as Social Security numbers seriously and limit access to authorized personnel only.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may request access to, correction of, or deletion of your personal information by contacting us at the phone number or email above.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Contact Us
Questions about this policy? Contact us:
TMI Agency LLC
363 N Sam Houston Pkwy E, Suite 1100, Houston, TX 77060
832-608-4856 · tiffany@tmiagency.net