Meet the Team
Sharon Akinyi Ogola
Client Service & Administrative Assistant
Client Service & Administrative Assistant
Sharon Akinyi Ogola
Sharon brings a background in customer support and administrative assistance to TMI Agency, along with a genuine love for helping people and keeping things running smoothly. She works closely with Tiffany to make sure every request, renewal, and follow-up keeps moving, and that every client interaction is a positive one.
How Sharon helps our clients
Client Service
Sharon handles client emails and calls, follows up on outstanding information and documents, and keeps renewals and endorsements on track so nothing slips through the cracks.
Policy & Certificate Support
She manages Certificate of Insurance requests and tracking, coordinates with carriers and underwriters, and keeps client records accurate and up to date.
Agency Operations
From scheduling appointments and coordinating meetings to inbox management, data entry, research, and lead tracking, Sharon keeps the agency organized. She also helps manage TMI’s social media presence.
A natural problem solver who enjoys connecting with people and learning new things, Sharon is proud to support the TMI team and the clients it serves.
Ready to work together?
Schedule a coverage conversation. No pressure, just honest guidance.